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How It Works
PLEASE NOTE: Due to high volume, please allow 2-3 weeks to process all trades. We appreciate your patience.
ORDER & TRADE CLUBS
Select your trade-in clubs to find how much they are worth and shop the new clubs you want.
SHIP CLUBS
Once trade order is placed we’ll email a trade shipping label. Simply box up and ship your clubs to us for processing.
GET CREDIT
Payment for your trade items will be issued to your original payment method after we receive and process your trades.
frequently asked questions
Can You Tell Me More About How It Works?
Putting Callaway's latest equipment in your bag just got more affordable. Take advantage of our TRADE IN! TRADE UP! Program and turn in your old clubs, including those from other major brands, for a credit toward the purchase of new clubs.
Note: In the event that the payment to be submitted back to you exceeds the amount charged for your purchase (due to credits, refunds, returns or for any other reason), any additional payment will be provided to you in the form of an in-store credit good toward a future purchase from CallawayGolf.com. Maximum trade value of $2,500 per calendar year per customer or household. Limited to $500 trade bonus credit per customer.
What is considered an "unacceptable club"?
Not all Callaway Golf equipment will be eligible for trade. As noted in the Trade Rules, clubs with certain characteristics may not be traded for new or pre-owned Callaway Golf products under the Trade In! Trade Up! Program. Please see the example photos listed here. If you have questions about the condition of your club, please call 877-723-5218 for details.
Do You Have A Printable trade-in rate card?
Add as many trade clubs to your shopping cart as you like. Combined trade club value must not exceed the value of new purchases. Download a printable rate card
Do I Pay 100% For My new Clubs?
Pay 100% upfront for your new clubs. We'll issue a refund for the value of your trade-in once we receive, inspect, and process your old clubs.
How Do I Ship You My Trade-In Clubs?
Simply box up your old clubs, tape our shipping label to the box and send it our way. You have two options: Option #1 - Don't be without your current clubs. After receiving your new clubs, use that same box for shipping. Option #2 - If you have a box large enough for your clubs, box up your old clubs and ship them after placing the trade order. Pro tip: write your trade confirmation number on the outside of the box using a marker. It will ensure we process your trades as quickly as possible.
If you have any questions about the trade process please give us a call 1-800-940-3371. We're happy to assist!
CUSTOMER SERVICE HOURS
Mon-Thurs: 8am-6pm CT
Fri: 8am-5pm CT
Sat: 9am-3pm CT
Sun: Closed